QER Ltd is led by Dr Marion Lynch a nurse and global health consultant specialising in public health, nursing, creative health, system strengthening,
quality and clinical leadership.
As a proud nurse for 40 years she has taken her nursing expertise into her senior and global roles in health care, as a Nurse, Public Health Specialist and Associate Dean.
From 2000 to 2020 she has held senior leadership positions in the NHSE and HEE, including national roles. and worked internationally too.
During COVID 2020 Marion went back into clinical leadership and education at the London Nightingale Hospital, and as part of her local COVID vaccination teams. She also worked with global reach Charities to support education and grants across the world.
In 2024 King Charles awarded the British Empire Medal (BEM) for Services to Women and Children in Africa. The British Foreign and Commonwealth Development Office
put her forward for this meda in recognition of her work as a female leader in health, equity and social justice.
Her international roles have included strategy development and stakeholder work with the Ministry of Health Zambia, health system strengthening and leadership teaching (China), Clinical Associate with Primary Care International (Jordan), COVID Technical Advisor and Honorary Nursing Advisor with the global health charity Tropical Health and Education Trust (THET), and curriculum development with University of Global Health Equity, (UGHE) Rwanda.
She is Visiting Professor at University of West London, an academic lecturer, and award winning expert in global health and creative health. She is part of the global delegation in New York for 2024 Arts for the Future Festival.
Marion is a Trustee of Paintings in Hospitals, Foundation for Nursing Studies and Human Story Theatre.
She is also the Director of the Charity Fiona Foundation for Kids which she set up in memory of her sister to provide help for children who need it most.
2024 she is heading to United Nations Action Days as part of the Summit for the Future with the United Nations in New York as a healh expert, advocate for gender equity and an innovator in creative health.Her panel session will feature artists and health system contributors to her forthcoming book that links arts, nurses and the SDGs.
From 2024 Eleanor Reynolds joins as Senior Researcher and Project Manager to co ordinate the global projects and publications.
We have the energy, expertise and experience needed to make what seems impossible, possible.
If your Plan A is to improve equity, social justice, child and maternal health, mental health or just health please get in touch.
QER Ltd was established in 2012.
She has experience in leading and delivering complex change and strategy development in a politically sensitive and complex environment. This ranges from leading a whole country approach to developing strategy and health quality in Zambia to providing policy support to regional leads in NHS, to whole systems and stakeholder work to redesign the workforce in Frimley Integrated Care system.
Such work required Dr Lynch to analyse complex issues and in changing contexts where evidence was limited, and time was short. She is able to process evidence from all sources and present recommendations or make autonomous decisions on investment and action, depending on the project. Her research interest is in the retention and recruitment of the nursing workforce and how image and identity influence this. Dr Lynch is working with colleagues across Europe to explore this issue.
So far since May 2021 I have been:
Working with the University of Global Health Equity to develop MSc Nursing leadership for launch 2022.
Working on Grant from Burdett Trust to develop Arts and image based resource for nurses wellbeing.
Working with Experiences Based Care to evaluate implementation of video group clinics across health settings.
What works, where and why?
Clinical Lead at Vacination centre ECG Training
Volunteer medic and mate with Ellen McArthur Cancer Trust throughout the summer.
2020-2021
Up until may 2021 I was:
Developing the principles needed to move international volunterring from face to face to digital (publication pending BMJ Global Health)
Defining criteria for 'second victim' COVID grants to support health partnerships across global north and south.
Working with WHO colleagues to develop thinking on quality and compassion across post COVID work.
Working with nurse colleagues in African Universities to explore approaches to Nurse Leadership programmes.
Working with European colleagues via SIGMA Nursing on research project to collate experiences of nurses during COVID and compare acrosss Europe (publication pending).
2019 - 2020
Worked with WHO and MoH Jordan to establish management of national non-communicable diseases strategy and operational plan for stratification of hypertension care and healthcare staff training for use of risk charts (WHO HEARTS Programme).
Relevant Skills
Recent Positions
1 Deputy Medical Director – NHSE South Central. (2013- Feb 2020) (three days a
week)
Health system workforce lead for NHSE South Central. Leading on the development of workforce strategy and engagement with national priorities and local needs in line with a long term plan and the new architecture of health services.
Strategic lead for doctors’ appraisal and revalidation and standards of care. Designed and led the introduction of governance systems, public engagement processes and managed teams.
Led on research with Oxford University Dept of Primary Care to establish the appropriate role of the public in professional regulation
Collaborative work with NHS England Quality Team, Academic Science Networks, Clinical Senates to link service improvement with patient needs.
2 NHS Leadership Academy - Organisation Development and Programme Director Patient
Leadership (2008- Feb 2020) (one day a week)
Designing and delivering masters level clinical fellowship programmes for quality improvement (more than 200 projects)
Leading on Patient Leadership programmes including harnessing the role of the arts in health and health system leadership.
Designed and delivered masterclasses on organisational development, system innovation and
strategic planning for health system leaders across South of England.
Associated Positions
• Visiting Professor, University of West London – Dementia (Jan. 2018 onwards).
• Teaching content includes –
i) frameworks informing health, health systems and health academia,
ii) policies and systems in dementia care across the world,
iii) individuals’ perspectives – philosophical approaches to person-centred care.
• Reviewer; Nursing Open, (2019 onwards).
• Reviewer; Permanente Journal, (2011 onwards).
• Reviewer; Nursing Education Journal, (2014 onwards)
• Reviewers Arts & Health, (2012-onwards).
• Associate Lecturer, Warwick Business School (2018 onwards)
• Visiting Lecturer Global Health and personal project support. Buckingham Med. School (2018-)
• CQC Specialist Adviser (2017 onwards)
• Company Director of Quality Education and Research Ltd (establish
2012).
External Voluntary Roles
• Sigma Nursing, European Communications Committee, UK Representative. • Sigma Nursing, Phi Mu, Communications Committee, UK.
• Charity Founder and Director of Fiona Foundation for Kids. Charity providing education for communities and care for children across the world. (Charity Number 1176655)
• Adviser and health expert to Human Story Theatre Company, Oxford (2016 onwards).
• Health Adviser to Tushinde Children's Trust, Nairobi Kenya (2016 onwards).
• Charity Trustee for Paintings in Hospital (UK Charity 2018 onwards)
• Dementia Drama Alzheimer’s Café Adviser Isle of Wight (2010- onwards).
• Ellen MacArthur Cancer Trust Volunteer, trip medic and boat mate. – Providing sailing adventures for children recovering from or living with cancer (2017- onwards)
• Nursing Now Ambassador, UK NHS
• Member of Women’s Equality Party Milton Keynes
3. Former Positions
• Researcher and project lead. Collaborating for Health (June – December 2019). Six-month contract to address non-communicable diseases and support nurse health. resulted in the release of a film to support conversations on nurses’ health.
• Associate GP Dean / Academic Lead Health Education England Thames Valley, academic lead – guiding research (2004-2016).
• Director of GP Leadership Fellows Programme (2004 - 2016).
• Fellowship Prog. Director Thames Valley Wessex Leadership Academy 2008-16 designing and delivering Masters level multi-professional programmes for
i) Clinicians and Social Care leads working in the Community
ii. Clinicians leading Simulation Education and Curriculum Mapping
iii. Clinicians leading on Quality Improvement and Leadership in health
Awards
• Zambia Minister of Health Award (2019) Personal presentation and public acknowledgement for having the ‘head of a lion and saving many lives’
• Healthy Prisons Award (DoH) 1994 Education work with Young Offenders.
Current Academic Work
Academic Qualifications
Postgraduate Certificate (Pg.Cert.) in Leadership and Management (2013).
Accredited Healthcare Manager Level 7 IHM (2013).
Professional Doctorate in Health Sciences, Staffordshire University (2003-2010).
Thesis: Challenging the Epistemological Underpinning of Medical Education.
Pg. Cert in Strategic Commissioning. (2008) Thames Valley University.
M.Sc. Primary Care Development (2004), Nene University Northampton. Why do GPs Study for Higher Degrees?
Pg. Cert in Medical Education (2002), Staffordshire University.
M.Sc. Health Promotion and Health Education (Public Health). University of Wales College of Medicine (1992-1993). Full-time programme.
ENB clinical accredited courses: HIV/AIDs, Family Planning /Sexual Health (1993-96).
Registered Psychiatric Nurse (RMN) (1985-1988), Surrey.
Registered General Nurses (RGN) (1982-1985), Oxford.
Previous Academic / National / Professional Roles and Learning
• (Learning) Nye Bevan Executive Leaders Programme. NHS Leadership Academy (2014 –2015)
• (Learning) Harvard Disruptive Innovation Programme (2012)
• (Advising) GMC Quality Assurance Visits: Regional Assessor 2014 – 2016.
• (Advising) External Examiner, M.Med. Ed. De Montfort University 2012-14
• (Advising) 2003-2009: CHAI Reviewer, Department of Health (DH). • (Advising) 2002-2006: HEI External Examiner, SSM Medicine: Literature and Medicine; Leicester.
• (Coaching) Professional Coach SC SHA and Thames Valley and Wessex Leadership Academy 2005 – present.
(Approximately 50 articles, book chapters and conference presentations available on request.)
Sporting life achievements:
• Sailing. Trans-Atlantic Race. August 2011: Transatlantic Sailing Race: Southampton to Brazil as part of Round the World Race. World circumnavigation crew awarded Seamanship Safety Award. A medical support, and crew diary writer.
• Qualification: Yachtmaster, 5000 miles.
• Fastnet. August 2013 Fastnet Endurance Sailing Race (finished and survived to tell the tale).
• Cowes Week. Competitive sailing. Round the Island Boat Race and Cowes Week 2014, 2015, 2016, 2017, 2018, 2019.